1. What are cookies?
Cookies are small text files placed on your device by the websites you visit. We also use related technologies such as local storage, session storage, pixels, web beacons, and software development kits (SDKs). Throughout this Policy, we refer to all of these collectively as “cookies”.
2. Categories of cookies we use
2.1 Strictly necessary
These cookies are essential for the operation of the Site. They enable core functionality such as user authentication, cart management, checkout, fraud prevention, load balancing, and security. They cannot be switched off through our cookie banner. Examples: session cookies, CSRF tokens, country/locale preferences.
2.2 Functional
These cookies remember preferences (e.g. selected language or country, display preferences) to improve the experience. Disabling them may degrade certain features.
2.3 Analytics
These cookies help us understand how the Site is used and how to improve it. Where required by law, we set them only with your consent. We may use first-party analytics and/or aggregated reporting from established analytics providers (e.g. Vercel Analytics, Plausible, or comparable tools).
2.4 Marketing & advertising
Where you have consented, we (and our partners) may set marketing cookies to measure campaign performance and to deliver relevant communications. We do not sell or share personal data for cross-context behavioural advertising without consent.
3. Consent & controls
Where required by the EU ePrivacy Directive, the UK Privacy and Electronic Communications Regulations (PECR), or comparable laws, non-essential cookies are set only after you give consent through our consent banner. You can withdraw or change your consent at any time by clicking “Cookie settings” in the footer of the Site. You can also block or delete cookies directly in your browser settings. Blocking essential cookies may impair the functioning of the Site.
4. Do Not Track & Global Privacy Control
We honour the Global Privacy Control (GPC) signal where applicable law requires us to. Different jurisdictions treat “Do Not Track” signals differently; where there is no consistent legal standard, we use our consent banner and your in-product preferences as the authoritative expression of your choices.
5. Retention
Session cookies expire when you close your browser. Persistent cookies typically expire between 30 days and 24 months from the last update, depending on the purpose. You can review the lifespan of individual cookies in your browser.
6. Updates
We may update this Policy when our cookie usage changes. The “Last Updated” date will be revised accordingly.
7. Contact
Questions about cookies: privacy@thethesynapselab.com.